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Terms and Conditions

Please read these Terms and Conditions carefully. All persons residing at the property must abide by the following:

Valuation:  Expat Portal will consider the Property’s Age, Size, Character, Energy Efficiency, Condition and Location, Quantity, Quality and Condition of any Furniture and Fittings provided to advise the price to Expats

Electronic Documents: Expat Portal may ask you to sign documents electronically. Electronically and by mail signed contracts are binding.

Viewings: Viewings will be arranged at times that suit you, Including Evenings, Weekends and Bank Holidays. Expats will be expected at the office from half an hour to one hour prior to viewings

Referencing: If Expat decides to rent a property through Expat Portal, every person over the age of 18, who will be resident at the property, must present Copy of ID, work contracts, salary slips or chamber of commerce registration. A guarantor is sometimes required for e.g. students.

Expats Approval on Tenancy Agreement: By signing the Intermediary form Expat or Employer of Expat agree to deal through Expat Portal and not direct with the owner of the property. Expat or Employer of Expat must not enter into negotiation directly with Landlords. Our agency fee will still be due from Expats should this be the case. By signing the Intermediary form Expat or Employer of Expat agrees to have read, understood and accepted the Terms and Conditions of Expat Portal and the Tenancy Agreement Contract.

Fee and VAT: Expat Portal charges 21% sales tax for every invoice

Expat Portal: Search for apartments, arranging viewings, gathering the necessary documents from expats and sending the offers, negotiation, contact, arranging the check-in with the owners or their representatives for expats.

First-month Deposit, Rent: Expat Portal will not be responsible for outstanding first-month rent and deposit.

Outstanding Fee: Expat Portal cannot allow access to the property unless full payment of our invoice has been received as cleared funds unless others agreed.

Signing Tenancy Agreement – Tenancy agreement will be signed digitally via email or at the office of Expat Portal or if another location has been agreed. All parties are requested to have a valid ID on them.

Damages: Expat Portal cannot be held responsible for any defects, damages and insurance matters regarding the rental property.

Jurisdiction: These terms and conditions form part of the tenancy agreement and shall be taken into consideration in the interpretation or construction of each Tenancy Agreement. The High Court in Amsterdam shall have jurisdiction to hear and determine any action or proceedings in respect of this agreement.​​​
Privacy policy and data protection: Expat Portal will keep your personal information safe and secure. Occasionally we may contact you by mail, other electronic means or phone to inform you about other services offered. If you do not wish to receive any information from us simply unsubscribe yourself from our list.

Outstanding fee: Expat and Employer of Expat Portal agree that where any Expat Portal Fee or Commission remains outstanding for more than 28 days after the fee is first demanded, Expat Portal may charge interest at the annual rate of 2% above the Bank of Netherlands base rate unless other agreed.